Shipping Policy

At Florence & Tate, we aim to deliver your swimwear safely, quickly, and with care.
Below you’ll find all the details of our Australian shipping process.

Order Processing
All orders are processed within 1–3 business days.
Once your order has been dispatched, you’ll receive a confirmation email with your tracking details.

Shipping Area
We currently ship Australia and New Zealand-wide.

Delivery Times

• Australia: 8–12 business days depending on your location

• New Zealand: 8–12 business days

Deliveries are made Monday to Friday, excluding public holidays.

Shipping Costs
Shipping costs are calculated at checkout based on your delivery address and order weight.
Free shipping may be offered during selected promotions or for orders above a specific value.

Order Tracking
All orders include tracking details.
Once dispatched, you’ll receive an email with your tracking link so you can follow your parcel’s journey from our warehouse to your doorstep.

Delays
We work with trusted courier partners to ensure reliable delivery.
However, occasional delays can occur due to customs inspections, courier backlogs, seasonal demand, or local weather conditions.
If your order is delayed, our support team will assist you promptly and keep you informed.

Customer Support
If you have any questions about your delivery or tracking, please contact our team at:
Email: support@florenceandtate.com